Tel: 1-800-260-2704  |   Fax: 1-403-938-1016   |   Email: info@imagecreations.ca
© Image Creations Inc.  1994-2017 - All rights reserved
Terms and Conditions of Sale
  PRICING: All sales are final. All posted pricing is based on in-house inventory.   All prices, specifications and terms are subject to change without notice. All prices are ex-works Image Creations warehouse - unless otherwise stated. A $10.00 handling fee will be charged on all orders under $75.00. No backorders will be created unless requested.

PAYMENT:

Payment can be made using Cash, Visa, Master Card, Certified Cheque, Money Order, E-Transfer, or Bank Wire transfer at time of order A service charge of $50.00 is levied on all N.S.F. checks.  Replacement checks must be Certified. All credit card orders will require a completed credit card authorization form which can be downloaded as per below, or will be faxed or sent to you via e-mail.      SHIPPING: Unless specified all products are shipped FOB Image Creations, prepaid and charged. We will select the most appropriate shipping method based on weight, destination and time available.  All courier freight collect orders are subject to a handling/packaging fee. All ceramic mugs are double boxed and each shipment is adequately insured.  All claims for breakage should be reported to the transportation company immediately.  Keep original carton until after inspection.  “Special Handling Service” is available by request at the time of order and is an additional charge. Freight claims resulting from merchandise damaged in transit or shortages, must be filed by the consignee with the carrier.  CARRIERS WILL REFUSE ANY CLAIM IF NOT ADVISED IMMEDIATELY   RETURNED GOODS: Authorization must be obtained prior to return of merchandise for any reason Defective equipment and/or items must be sent back in its original factory packaging/box with all materials, disks, etc.  Shipping charges are not refundable. Custom orders, non-stock items, machines, auxillary equipment and parts require a 50% deposit at time of order and are not subject to cancellation or eligible for return. Opened ink cartridges or bottles; equipment; open software are not subject to cancellation or return Stock items are not eligible for return after 15 days from invoice date Merchandise that is ordered in error or returned for any other reason is subject to a  handling and restocking fee of 20% with a minimum charge of $25.00  + freight charges Image Creations Inc. in its sole discretion will determine if a Refund or Credit against future purchase will be given.  

WARRANTY / DISCLAIMER:

The following warranty is in lieu of all warranties expressed or implied and covers all products sold by Image Creations Inc. SPECIFICALLY, SELLER AND MANUFACTURER DISCLAIM WARRANTY OF MERCHANTABILITY OF OR FITNESS FOR A PARTICULAR PURPOSE and manufacturers/sellers only obligation shall be to replace such quantity of the product proved to be defective.  Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising out of the use of, or the inability to use the product.  Before using, user shall determine the suitability of the product for his intended use and User assumes all risk and liability whatsoever in connection therewith.  The foregoing may not be altered except by an agreement signed by officers of sellers and manufacturers. The seller’s and manufacturer’s maximum liability shall be to replace any product which has been proven defective by seller or manufacturer within the warranty period where applicable. Neither the seller nor the manufacturer of these products shall be liable for any loss of business, injury/damage, direct or consequential, out of, or the inability to use these products. Image Creations Inc.  is not responsible for damage that maybe caused by improper handling/installation of our products.  Although not common, it maybe necessary for customer to modify settings to their operating software and/or make system adjustments in order to set up the purchased equipment/software. Customer is responsible to insure the items they purchase are compatible with their needs and with their computer/software, etc. Quality of final product(s) is dependent upon the user: following instructions, being knowledgeable in the use of graphic programs, and the user being familiar with computers & having general industry knowledge, etc. Experimentation with your specific equipment may be necessary in order to achieve desired results.  
Image Transfer Specialists Credit Card Authorization Form can be downloaded here Credit Card Authorization Form can be downloaded here
Tel: 1-800-260-2704  Email: info@imagecreations.ca
© Image Creations Inc.  1994-2016 - All rights reserved
Terms and Conditions
Credit Card Authorization Form can be downloaded here Credit Card Authorization Form can be downloaded here
  PRICING: All sales are final. All posted pricing is based on in-house inventory.   All prices, specifications and terms are subject to change without notice. All prices are ex-works Image Creations warehouse - unless otherwise stated. A $10.00 handling fee will be charged on all orders under $75.00. No backorders will be created unless requested.

PAYMENT:

Payment can be made using Cash, Visa, Master Card, Certified Cheque, Money Order, E-Transfer, or Bank wire transfer at time of order A service charge of $50.00 is levied on all N.S.F. checks.  Replacement checks must be Certified. All credit card orders will require a completed credit card authorization form which can be downloaded as per below, or will be faxed or sent to you via e-mail.      SHIPPING: Unless specified, we will select the most appropriate shipping method based on weight, destination and time available. Freight claims resulting from merchandise damaged in transit or shortages, must be filed by the consignee with the carrier.  CARRIERS WILL REFUSE ANY CLAIM IF NOT ADVISED IMMEDIATELY   RETURNED GOODS: Authorization must be obtained prior to return of merchandise for any reason Defective equipment and/or items must be sent back in its original factory packaging/box with all materials, disks, etc.  Shipping charges are not refundable. Custom orders (not regularly stocked) require a 50% deposit and are not subject to cancellation or return Opened ink cartridges or bottles; equipment; open software are not subject to cancellation or return Stock items are not eligible for return after 15 days from invoice date Merchandise that is ordered in error or returned for any other reason is subject to a  handling and restocking fee of 20% with a minimum charge of $20.00  + freight charges Image Creations Inc. in its sole discretion will determine if a Refund or Credit against future purchase will be given..  

WARRANTY / DISCLAIMER:

The following warranty is in lieu of all warranties expressed or implied and covers all products sold by Image Creations Inc. SPECIFICALLY, SELLER AND MANUFACTURER DISCLAIM WARRANTY OF MERCHANTABILITY OF OR FITNESS FOR A PARTICULAR PURPOSE and manufacturers/sellers only obligation shall be to replace such quantity of the product proved to be defective.  Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising out of the use of, or the inability to use the product.  Before using, user shall determine the suitability of the product for his intended use and User assumes all risk and liability whatsoever in connection therewith.  The foregoing may not be altered except by an agreement signed by officers of sellers and manufacturers. The seller’s and manufacturer’s maximum liability shall be to replace any product which has been proven defective by seller or manufacturer within the warranty period where applicable. Neither the seller nor the manufacturer of these products shall be liable for any loss of business, injury/damage, direct or consequential, out of, or the inability to use these products. Image Creations Inc.  is not responsible for damage that maybe caused by improper handling/installation of our products.  Although not common, it maybe necessary for customer to modify settings to their operating software and/or make system adjustments in order to set up the purchased equipment/software. Customer is responsible to insure the items they purchase are compatible with their needs and with their computer/software, etc. Quality of final product(s) is dependent upon the user: following instructions, being knowledgeable in the use of graphic programs, and the user being familiar with computers & having general industry knowledge, etc. Experimentation with your specific equipment may be necessary in order to achieve desired results.